Luggage at Dubai Airport
All luggage that arrives and departs from Dubai International Airport is the responsibility of each individual airline that a passenger has travelled with and it is that airline who is responsible for the management and security of your bags to and from Dubai Airport.
Dynamic signage is located above all conveyor belts to help locate your baggage at Dubai Airport. Alternatively, the ground staff located within the arrivals hall at Dubai Airport will ofcourse be more than happy to assist you.
If you are unfortunate enough to discover that your baggage at Dubai Airport is lost in transit, you must ensure that you report this immediately at Dubai Airports Lost Baggage desk or alternatively at your orignating destination.
If your luggage at Dubai Airport has been damaged, delayed or misplaced simply contact Dubai Airport’s dedicated 24-hour baggage claim department by filling in and submitting their feedback form.
Dubai Airport Lost & Found
Dubai Airports Lost & Found office is situated in the underground level of Dubai Airport’s Terminal 1 Departures and is controlled and staffed by Dubai Police personnel 24hours a day, 7 days a week.
Emirates Lost & Found Department
The Emirates lost and found number is +971 4 0505 7584 / 7538. They handle all lost property on all Emirates flights globally, and also in Dubai Terminal 3 as it only handles Emirates flights.
They are open during normal UAE business hours.
Emirates lost and found department can also be contacted via email at police_lostfound@emirates.com