Al Majlis Service at Dubai Airport
The Al Majlis Service at Dubai International Airport is a special passenger facility that was introduced in 1998. Passengers at Dubai Airport who use the Al Majlis service are able to benefit from a specialised and personalised service.
The Al Majlis service at Dubai Airport provides passengers with special check in, immigration and baggage clearance facilities. This means that passengers who use the Al Majlis service can finish any travel formalities promptly and then organise to be escorted to the Sheikh Rashid Terminal by any transportation the passenger chooses, such as by bus or limousine.
Any passenger wishing to use the Al Majlis service at Dubai Airport can do so upon request. The booking for the Dubai Airport Al Majlis service has to be made 6 hours before the flight.
To register for the Al Majlis service – click here
To make a reservation for the Al Majlis service – click here
To login for the Al Majlis Service – click here
Al Majlis – VIP lounge rates at Dubai Airport
- 1,500 AED per person.
- Special Family Discount.
- No additional charge for infants under 3 years old.
The Al Majlis service can be paid for with the following easy methods of payment:
- Online (by credit card)
- In person at Al Majlis counters (by cash or credit card)
- Credit account (by periodic bills)
- Credit card facility (by sending the credit card details only)
Individuals and corporate customers can book the Al Majlis service at Dubai Airport online, via email, or by simply calling the numbers given below.
Al Majlis – Contact Information
The Al Majlis service staff at Dubai Airport are available 24 hours a day on the numbers and addresses given below:
Al Majlis Reservation:
Tel: (+971) 4 216 5287 or Tel: (+971) 4 299 7006
e-mail: almajlis.reserv@dubaiairports.ae
Officer on Duty:
Tel: (+971) 4 216 8161 / Mobile: (+ 971) 50 345 5016
For Comments and Suggestions:
e-mail: almajlis@dubaiairports.ae
Al Majlis Management:
Tel: (+971) 4 216 8188 (from Sunday to Thursday) 07:30 to 14:30 local timing
Al Majlis – Terms & Conditions
- All online reservations are subject to approval or rejection by the Al Majlis Duty Manager.
- No refunds are applicable.
- Any online reservations, flower requests or limousine service cancellations should be made 24 hours prior to flight. Otherwise, the full payment will be deducted.
- Reservations can be made six hours prior to flight-time and subject to approval or rejection by the Al Majlis Duty Manager.
- In case of a reduction in the number of passengers or cancellation of an online flower request 24 hours prior to flight-time, payment is redeemable to customer as a “credit note”.
- Original visas must be submitted to Al Majlis-VIP Lounge counters three hours prior to flight-time.
- Foreign guests without visas will not be serviced.
- Visitors accompanying the guests must bring their original passports or original labour cards.
- Unfortunately, our services for guests travelling to US destinations are unavailable as we cannot provide the specific security procedures.
- The ‘credit note’ and ‘on hold reservation’ will be valid for six months from the date of issuance.
- The ‘credit note’ cannot be exchanged with other services provided by Al Majlis-VIP Lounge.
- If the customer redeems the credit memo within 6 months from the date of issue, the old receipt voucher along with the credit memo must be submitted to the Al Majlis Duty Manager.